FAQ

What are the conditions for the season pass?

The season ticket is personal and is valid on both the Uddevallaturen and the Ljungskile tour throughout the season.

Is the senior discount also for disability pensioners?

Yes, upon presentation of a certificate from the Social Insurance Agency.

Are you allowed to bring your dog?

Yes, if you stay with it on the deck, not in the lounge.

Can you bring a stroller?

Yes, if there is space available. The boat Byfjorden has a toilet with a changing table. Gustafsberg II was built in 1898, and the spaces onboard are cramped. Sunningen has a staircase down to the deck at boarding.

Are the boats accessible?

Yes and no. On the boat Byfjorden, there are ramps to get on and off the boat as well as a ramp into the boat’s salon. On the boat Sunningen, there is a lift that is a lifting arm to which a basket is attached. The person is secured in the basket and carefully lifted aboard. This must be pre-booked, and boarding and disembarking can only take place at Södra Hamnen in Uddevalla. The boat Gustafsberg II has stairs and a high storm threshold.

How many wheelchairs are allowed on board?

Four on m/s Byfjorden, two on m/s Sunningen due to safety requirements from the Swedish Transport Agency in case of evacuation.

Does the companion travel for free?

Yes, always. When booking a package trip, the companion only pays for the food, not the boat trip.

Is there any vegetarian options?

There will always be vegetarian options, however the menu does varies from week to week.

Where can you park your car if you are going on a day cruise or evening cruise from Uddevalla with m/s Byfjorden?

We recommend parking at the Simhallen, approximately 150 meters walking distance to the boat. Price 20 SEK/day.

How do you pay while on board?

You can pay with card or Swish on all our boats. (VISA & MasterCard).

Can you pay by invoice?

Yes, companies, schools, and associations can apply for invoicing for cruises with at least 10 people.

Do you have to book your spot in advance?

No, on the Ljungskile tour and Uddevalla tour, we do not have reservations. Yes, on day cruises and evening cruises, you must book your place in advance.

Are you allowed to bring your dog?

Yes, if you stay with it on the deck, not in the lounge.

Can the tours be canceld?

Yes, the shipping company reserves the right to cancel cruises with fewer than 40 pre-booked at least 72 hours before departure.

Do the boats run in all weathers?

In rough weather, tours may be canceled for safety reasons.

Is there a kiosk on board?

Yes, we sell drinks, ice cream, coffee and cookies.

Is there a toilet on board?

Yes on all our boats there is a toilet.

Are you allowed to drink alcohol on board?

No, according to the Alcohol Act, it is not allowed to drink alcohol in public places. This applies on the Sunningen and Gustafsberg II. On Byfjorden, we have an alcohol license, and there you can buy alcoholic beverages at our bar.

Can you bring your bicycle on board?

yes if there is space.

Do you have to report allergies in advance?

yes.

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