General Booking Conditions

These booking terms govern the agreement between Uddevalla Skärgårdsbåtar AB, company registration number 556023-9245, and you as an individual or the company/organization making a purchase through our online booking.

Payment Terms & Cancellation Policy
Payment by card or invoice: You pay through our partner Klarna.

Payment on site: We prioritize safety and aim to minimize cash handling, so we prefer that you pay with a credit card or via Swish.

You can book Skärgårdsbåtar’s products that do not include food up until departure. Tours that include food can be booked up to 24 hours before departure.

If you wish to reschedule your order to a new date, you must contact Uddevalla Skärgårdsbåtar by phone. When rescheduling, your existing order will be cancelled and a new one will be created. If you have chosen to pay via Klarna, the invoice will be cancelled and a refund will be issued. You will then receive a new invoice for the date you have rescheduled your order to.

If you have chosen to pay via Klarna and wish to make changes to an existing booking, we will partially credit the invoice you received, or alternatively, a supplementary order will be created, and you will receive a new invoice for the number of additional people you wish to add to the booking.

In case of cancellation, a medical certificate is required for a refund. Rescheduling can be done at no extra cost. No show will be charged 100%.

If you wish to cancel your order, you need to contact Uddevalla Skärgårdsbåtar by phone. If you have already paid, the refund will be processed according to… Klarna’s Payment Terms.

VAT Rates
The prices listed include 6% VAT for the boat ride, 12% VAT for food, and 25% VAT for other items.

Ticket/Receipt
Your order number is your ticket/receipt.

Privacy Policy

Our privacy policy pertains to the processing of personal data for which Uddevalla Skärgårdsbåtar is the data controller. The privacy policy applies when you share your personal information directly or indirectly with us via our websites, social media, our app, or when using our online booking. We are committed to conducting our operations in compliance with the General Data Protection Regulation (GDPR) to ensure that the confidentiality of your personal data is protected and maintained. For more information, read our full privacy policy.

Force Majeure Clause
In the event of a natural disaster, war, government regulation, strike, lockout, blockade, or other labor dispute, fire, storm, accident, or any other circumstance beyond the control of Uddevalla Skärgårdsbåtar, the company reserves the right to cancel, limit, or otherwise rearrange the booked trip/product without liability for compensation.

Additional Information for Booking Skärgårdsbåtar’s Products
Food & Drink
Food and drink brought on board may not be consumed on our archipelago boats. On board the m/s Byfjorden, there is a bar serving alcoholic beverages and a simple café menu (on board the m/s Sunningen and m/s Gustafsberg II, there is a bistro with a liquor license during a limited period of the year).

Change of Vessel
The company reserves the right, without liability for compensation, to provide a substitute vessel for the announced ship for a reasonable cause.

Cancelled Departure
Uddevalla Skärgårdsbåtar reserves the right to cancel boat trips with Skärgårdsbåtar 48 hours before departure if fewer than 20 people are pre-booked.

Booking Terms for Chartering an Archipelago Boat

These booking terms govern the agreement between Uddevalla Skärgårdsbåtar AB, company registration number 556023-9245, and the individual or the company/organization for whom the booking is made.

GENERAL TERMS
Provisional Booking
A provisional booking is valid for 14 days, after which the booking will expire unless otherwise agreed.

Booking Fee
A booking fee of 10% of the total vessel rental will be charged when the provisional booking is confirmed. In the event of cancellation, the booking fee is non-refundable.

Cancellation
Free cancellation up to four weeks before departure, unless otherwise agreed with the shipping company. For cancellations made later than four weeks before departure, the customer must compensate the company with 50% of the boat rental cost. For cancellations made one week before departure, the customer is obligated to pay the full boat rental cost. For cancellations made less than seven days before departure, the customer is obligated to pay the full amount for the entire booking.

Food & Drink
Food and drink brought on board may not be consumed on m/s Byfjorden. On board m/s Sunningen and m/s Gustafsberg II, private individuals are allowed to bring their own food and drink, but not alcoholic beverages.

The final number of guests must be confirmed no later than seven working days before departure. This number will be the basis for the chef’s ingredient order and staff planning. No-shows after this time will be charged for the pre-ordered food.

PAYMENT TERMS
Booking Fee
For private individuals:
A booking fee of 10% of the boat rental must be paid to the shipping company within 14 days after the booking is confirmed. The remaining balance for the boat rental must be paid to the shipping company no later than 14 days before departure. Food and drink will be invoiced after the cruise is completed. Invoices will be sent separately.

Other Customers: A deposit of 50% of the quoted price is required. It must be paid no later than 14 days after the booking is confirmed. Food and drink will be invoiced after the cruise is completed.

Final Payment
The final payment must be made no later than 14 days after the departure date, unless other terms are specified on the invoice.

Exceptions
For large events, the standard payment terms and final payment do not apply. In this case, the parties will agree on the amount of the deposit and the timing for both the deposit payment and final payment.

VAT Rates
Unless otherwise stated in the confirmation, the prices exclude 6% VAT for the boat ride, 12% VAT for food, and 25% VAT for other items.

Price Clause
If the shipping company incurs increased costs due to circumstances covered by the above-mentioned force majeure clause, if taxes, customs duties, or other fees are added or increased, or if fuel prices rise, the shipping company reserves the right to adjust the price accordingly.

OTHER TERMS
Change of Vessel
The shipping company reserves the right, without liability for compensation, to provide a substitute vessel instead of the agreed-upon ship.

Vandalism
In the event of vandalism or similar incidents on board in connection with the rental, the customer is liable for compensation. This applies even if the perpetrator cannot be identified.

Privacy Policy

Force Majeure Clause
In the event of a pandemic, natural disaster, war, government regulation, strike, lockout, blockade, or other labor dispute, fire, accident, or any other circumstance beyond the control of Uddevalla Skärgårdsbåtar, the company reserves the right, without liability for compensation, to cancel, limit, or otherwise rearrange the booked trip/product.

Uddevalla Skärgårdsbåtar AB Kungsgatan 29 451 30 Uddevalla
Comp. Reg. No: 556023-9245
Phone: +46 522 698 480
E-mail: boka@uddevalla.com
Homepage: www.uddevalla.com
Approved for F-tax, VAT Reg. No: SE556023924501, Bankgiro: 721-0594